SERVPRO of Northern Summit County Employee Photos

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Meghan, Office Manager Mitigation

Meghan, our dedicated Office Manager of Mitigation. With five years of experience at our company, Meghan has become an invaluable asset to our team and customers alike. Her expertise in preparing insurance documents to the highest standards ensures a seamless and expedited claims process with insurance carriers. Trust Meghan to handle your documents with precision and care, making the insurance claim experience smooth and efficient for everyone involved

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Joe, Operations Manager

Meet Joe, our esteemed Operations Manager with over 25 years of experience in the restoration industry. Widely recognized by his peers as an expert, Joe possesses an extensive knowledge of both commercial and residential buildings. His expertise makes him the preferred choice as a first responder in any restoration scenario. Trust Joe to bring unparalleled skill and dedication to every project

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Michele, Office Manager Reconstruction

Meet Michele, our dedicated Office Manager for Reconstruction. With over 10 years of experience in the construction and mitigation restoration industry, Michele has honed her skills in coordinating with customers, adjusters, estimators, carpenters, and subcontractors. Her exceptional communication skills, adept scheduling, and logistical management of teams, coupled with her expertise in claim documentation, make her an invaluable asset to our successful reconstruction team. 

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Laura, Reconstruction Estimator

Meet Laura, our skilled Construction Estimator with over 25 years of experience in the insurance restoration industry. Laura’s unique background includes roles as an insurance adjuster and an estimator for our reconstruction division. This dual perspective equips her with a deep understanding of insurance carriers' formatting and documentation requirements for claim approvals. Her expertise in claim processing, workflow, and approval processes significantly benefits our customers by ensuring timely carrier approvals for restoration work. Trust Laura to navigate your claims with precision and expertise.

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Paul, Director of Construction Operations

Before joining our team in the summer of 2012, Paul honed his skills in the residential market, managing plumbing and excavation for more than 300 new construction homes annually. His background also includes significant roles in business development, focusing on new and reconstruction opportunities. With over 25 years in the construction industry, Paul's deep expertise is evident in the superior quality of each project he oversees.

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Sue, Business Development

Sue, specializing in Agency Relations and Commercial Business Development. With a diverse background in sales and sales management, Sue's professional journey includes successfully running her own thriving business. This wealth of experience grants her a unique perspective, enabling her to uphold a steadfast commitment to customer-centric business practices. Sue is dedicated to ensuring that our clients consistently receive the highest level of service and satisfaction. With her expertise and dedication, she plays a pivotal role in driving our business forward.

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Valerie, Business Development

Meet Valerie, a dynamic member of our Business Development team with three years of experience in consulting on emergency preparedness planning for commercial businesses. Specializing in developing partnerships that enhance business recovery, Valerie is a trusted advisor to property managers and owners of multi-unit properties. Her knowledgeable approach and strong work ethic are highly valued by her extensive customer base, who rely on her expertise to navigate the challenges of business recovery after a disaster.

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Traci, Controller

Meet Traci our controller with over 6 years experience.  Traci has a lot of knowledge in many areas which is what makes her a vital team member of our team. She is an invaluable asset who offers an extensive skillset. In a small business, being capable means being crucial, and Traci embodies this every day with her dedication and versatility. We're fortunate to have her expertise and commitment driving our success.

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Kim, Director of Human Resources

Kim joined our team in 2019 and is responsible for all aspects of Human Resource management, policies, practices, and operations as well as safety and training and development. A seasoned HR professional and business leader, Kim is passionate about driving business success through people. She is dedicated to creating and promoting a safe, people-first culture and meaningful employee experience which enables our employees to understand the connection between what they do every day and their impact on our customers and society while feeling valued and cared for.

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Jacqueline, VP Business Development

Jacqueline, a seasoned professional with over 25 years in the restoration industry. Combining a strong operational mindset with a successful track record in sales and marketing, she offers a unique blend of skills that enhance customer onboarding and operational success. This dual expertise ensures that our operations team is equipped to bring customers onboard seamlessly and effectively, paving the way for their success.

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Crew

2020 Group Photo of Talented Craftsmen!

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Reconstruction Team

If you are talking about talent, then you are talking about of reconstruction team.  From the management, estimator, and our staff of skilled carpenters, first class quality all the way! 

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