Questions to ask Before Hiring a Home Restoration Pro

8/4/2021 (Permalink)

Trust in professionals that can answer all the questions right the first time.

A disaster just occurred in your home, and you need help NOW! But before you hire the first home restoration company you find in a Google search, we want to help you make sure you know what questions you should be asking them!

1. Are your employees properly trained and licensed? Making sure that the company you chose is licensed and provides proper training, along with making sure they have insurance, ensures that you, as the customer, are not responsible for any issues that may arise during the project. 
2. Are you available immediately? Your home disaster didn’t wait until 9:00 on Monday morning, neither should your restoration professionals! 
3. Is your company local? Some restoration companies travel to areas that big storms are heading towards-- it’s always best to make sure your company is local so they’ll be there to help if you have any issues after the restoration project is completed. 
4. What type of restoration do you have experience with? Some restoration companies may have more experience with remodeling homes than restoring homes, meaning they may not be experts when it comes to things like fire or water damage. 

Of course, at SERVPRO we have all of these bases covered! SERVPRO employees are trained in advanced restoration technology, available 24/7 for emergencies through local franchises, and we’re experts at home restoration!